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FAQ

  • Can I self-refer for physiotherapy or injection therapy?
    Yes, you can self-refer without being referred from a GP or other health professional. You can also contact us beforehand if you have any questions before booking.
  • How long is each session?
    Initial physiotherapy consultations last up to 45 minutes with follow-up consultations typically 30 minutes. Injection appointments last around 30 minutes.
  • Do you offer remote/virtual consultations?
    Yes, we are experienced in offering remote consultations. Please contact us to request a remote consultation and we will arrange a video link.
  • Do you work with private medical insurance companies?
    We accept some health insurance plans. Please contact us to verify if your plan is accepted and we can guide you through the process.
  • What is your cancellation policy?
    Please note our cancellation policy applies to all online bookings and we require 24 hours notice if you wish to cancel or reschedule an appointment.
  • Does the clinic have wheelchair access?
    There is direct step free access to the surgery from Widcombe high street and there is lift access to the treatment room on the second floor of the building.
  • How do I make a booking for a corticosteroid injection?
    Please contact us via the 'contact' page or the clinic email address. We will require you to book an initial consultation in order for us to diagnose your condition and discuss the treatment options available. If we decide you are suitable for a corticosteroid injection, we will complete a private prescription for you to pick up from a local pharmacy and bring to a separate injection appointment.
  • What conditions can be treated with corticosteroid injections?
    We can perform corticosteroid injections to the following joints/conditions: Shoulder (frozen shoulder, glenohumeral joint osteoarthritis, subacromial pain, and acromioclavicular joint osteoarthritis). Wrist and hand (carpal tunnel, base of thumb osteoarthritis, trigger finger/thumb, and De Quervain's tenosynovitis). Hip (trochanteric bursitis). Knee osteoarthritis. Ankle and foot (ankle osteoarthritis, big toe joint osteoarthritis).
  • Which patients may be suitable for hyaluronic acid injections?
    Hyaluronic acid injections may be indicated for the treatment of osteoarthritis in patients who have failed to respond adequately to conservative treatment such as exercise, lifestyle changes, and simple pain medication.
  • What conditions can be treated with hyaluronic acid injections?
    Durolane is indicated for the treatment of knee osteoarthritis, whereas Ostenil Plus is licensed for osteoarthritis and may be used for other joints. However, the research demonstrating efficacy with hyaluronic acid injections predominantly focuses on knee osteoarthritis.
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